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Lesm
08-11-2011, 08:26 AM
I have just received the email below which clearly falls into the category of Phishing and Hotel and Travel Scam. It came with a zip file attachment of 23kb which I did not open. In the past I have sent this kind of thing including the attachment direct to Anti-Fraud International and one of you excellent fellows have responded and reassured me that I did the right thing. The question is does it help by sending this type of email complete with attachments to A-F I or do you guys get bogged down with all this rubbish and if the answer is that you do want me to keep sending copies of this type of email to you who should I address it to?
Lesm

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From: Reservation Departament [mailto:assistance@preferredhotelgroup.com]
Sent: 11 August 2011 06:13
Subject: Hotel Owl Creek Homes made wrong transaction


Dear customer!

Transaction: Visa 25411_2
This letter notifies that on July 26th, 2011 Hotel transaction debiting from your account. Total sum of decommissioning is $1822
This partner hotel was divested accreditation in Booking Company with reference of noncompliance of the service contract.
Please see the attached form. You need to fill it in and contact your bank for the return of funds.
In the attachment you will find expense sheet with the sum of wrong transaction decommissioning.
Company just mediates and bears no responsibility for any money transactions made by Hotel.
Sorry for the inconvenience. We trust you can solve this unpleasant problem.

Pauline Flauding,
Manager of Reception Desk & Reservation Departament