PDA

View Full Version : Smishing


Phoenix
04-17-2009, 01:51 PM
AARP.org AARP The Magazine AARP
Stealing your identity with text messages
By: Sid Kirchheimer | Source: AARP Bulletin Today | April 15, 2009

Thank you for submitting your comment or question to AARP Bulletin Today. Your post is now on its way to the appropriate Bulletin writer. Due to the large volume of communications we receive, we regret that we cannot answer or acknowledge all correspondence. Thanks to a con that has spread like wildfire in recent months, there’s new concern for anyone with a bank account and a telephone number.

The new trickery is called “smishing.” It’s a cousin of “phishing,” an attempt to get personal information via e-mails or other electronic communication. “Smishing” relies on wireless phones for identity theft by using a communications protocol called SMS (short message service), which sends text messages.

Across the country, people have been getting cellphone text messages purporting to be from their banks or credits unions—saying that their ATM cards, credit cards or bank accounts have been closed or frozen. The bogus messages then instruct recipients to call a toll-free number to settle the problem.

Similar prerecorded messages are also sent to traditional telephone “land lines.”

These phony messages purport to be from one of several hundreds banks and are sent to people across the country. When calling the suggested phone number, respondents are instructed—again, usually by prerecorded prompts—to provide their account numbers and other personal information, paving the way for identity theft.

“We had instances where customers fell for it,” says Doug Johnson, senior policy analyst for the American Bankers Association. “I don’t have a number on how many victims, but this scam is prevalent.”

Your protection:

Do not respond if you get a text message or phone call allegedly sent by your bank. Scammers use programs that allow them to send text and prerecorded messages to random phone numbers.

Do not rely on your caller ID. Scammers can use “spoofing” software or voice over Internet protocol (VoIP) telephone numbers to falsely publish the name and phone number of your bank on your caller ID, making these calls appear to be authentic. Instead, telephone your bank or credit card issuer directly—look up the number yourself—if you are worried about your accounts.

If you detect any suspicious activity on any of your accounts, immediately contact your bank or credit card issuer. Then, several weeks later, check your credit history, the only website that under federal law provides all citizens with three free credit reports a year (although credit scores cost extra).

Ivana
04-17-2009, 04:58 PM
That's kinda scary -

A couple years ago I traveled to a different town and used my debit card to pay for a hotel room. The initial "hold" the hotel put on the room went through, and I did fast checkout thinking everything was ok. When the hotel went to run the charges, the debit card didn't work.

I went to fill up my gas tank to drive home, and the debit card didn't work. I had to call and borrow money from my kid's dad on another debit card to get home.

The company had "frozen" the card since it was unusual charges and had tried to call me at home to verify that the charges were legit. I didn't know until I called the back of the card (at home) to find out what the h*ll was going on.

My mom had this happen to her recently - she tried to buy a computer on line, and the charges wouldn't go through. She is a school teacher and was at work when the cc company called to verify that it was really her trying to make the purchase. So that card was "frozen" until she called the number on the back of the card to find out what was going on. They made her go to her bank with valid ID before they would "unfreeze" the card.

So I know that cc and debit card companies really do CALL people to verify charges and such and really WILL cut off the card if you don't answer the call.

I guess the thing to do if you get such a call is hang up and call the number on the back of your card to be certain it's really them.

Central Scrutinizer
04-18-2009, 12:51 AM
I guess the thing to do if you get such a call is hang up and call the number on the back of your card to be certain it's really them.
That sounds like the best advice if you find yourself in this situation.