From: Jacob Newman <newmanwork@blumail.org>
Subject: Snagajob Application: CUSTOMER SERVICE REP (MYSTERY SHOPPER NEEDED)
Date: Sunday, July 15, 2012,

Hello Prospective Candidate,

Thanks you for your swift e-mail response. At Certified-field associate Mystery Shopping company we have only one goal and that is to deliver a simple and effective performance management solution. Our job is to discover the facts behind your customer service standards, compliance and other front line activities and enable you to improve all areas of contact year on year to make sure that you are top of your game. Your mystery shopping aims might take the shape of a customer service evaluation scheme, a benchmarking exercise, a customer satisfaction survey - any number of things, we at Certified-field associate Mystery Shopping company can assist with them all.

PAYMENT TERMS:
Your payment would be sent weekly, (300$) weekly. Also the company is in charge of providing you with all expense money for the shopping and other expenses involved incurred during the course of your assignment. All the tools you will need would be provided to you with details every week you have an assignment.

JOB DESCRIPTION:
1} When an assignment is given to you, you would be provided details to execute the assignment and in a timely fashion.
2} You would be asked to visit a company or store in your area and they are mostly our competitors as a secret shopper and shop with them to know more about their sales and stock , cost sales and more details as provided by the company then get back to us with report. But anything you buy at the shop belongs to you. All we want is an effective/quick job and reports.

ASSIGNMENT PACKET:
Before any assignment we would provide you with the resources needed {cash} Mostly our company would send you a cheque which you can cash and use for the assignment. Included to the check would be your assignment packet . Then we would be providing you details on here.But you follow all information given to you as a secret shopper.You can earn more which involves nothing more than shopping at a number of selected retailers and assessing their customer service and reporting back. I want you to get back to me with confirmation of your interest and
commitment in working with us. Mostly we need your phone number for contact purposes.

KINDLY CONFIRM YOUR INFORMATION BELOW ......
Full Name:
Full Address:
City:
State:
Zip code:
Country:
Gender
Presence occupation:
Home and Cell #:
NB: Always check your email(at least twice in 24 hrs)
I will await your prompt response.


From Jacob Newman
Return-Path: <newmanwork@blumail.org>
Received: from 173.198.247.35, United States, Latham, Turnkey Internet Inc.
Date: Wed, 18 Jul 2012
Subject: Re: Snagajob Application: CUSTOMER SERVICE REP (MYSTERY SHOPPER
From: Jacob Newman <newmanwork@blumail.org>

Good Day,
A payment has been sent to you for your first mystery shopper assignment,you will have to remove $300 from the money as your first assignment payment,you can take the Money Order to any bank or cashing point around you and follow the instruction given to you below

1st ASSIGNMENT: Western Union Evaluation

The funds shall be handed over to you,then you shall deduct $300 for yourself and proceed to the nearest western union spot close to you to transfer the balance to the following information.

Name: Miriam Arnold
City: freeland
State: PA
Zip-code: 18224

Below are details you shall provide for the pick up of the funds by another mystery shopper.
1)Senders Name and Sender Address ?
2) 10 Digits mtcn code as given by the western union agent?.
3) The exact amount transferred minus Western union charges?.
4)Receivers name. ( Miriam Arnold )

EVALUATION REPORTS REQUIRED
(1)-How long it took you to get services,
(2)-Ambiance/Outlook of the Shop/Outlet,
(3)-Smartness of the attendant,
(4)-Customer service professionalism,
(5)-Reaction of personnel under pressure,
(6)-Information that you think would be helpful,
(7)-Your comments and impressions ,
(8)-You are to take note of everything that happened while making the money transfer.

Sincerely,
Jacob Newman