Misc. Thank you's

#1
Thank you for writing to Windows Live Hotmail Customer Support. My name is Divino and I am writing in response to the account you are reporting. I appreciate your effort in reporting this e-mail to us. I know how important it is for you to have your issue addressed immediately.

We apologize for the delay in answering your e-mail. We appreciate your patience as we handle every customer request as quickly as possible.

I have closed the account, donald-brown-0@msn.com, in compliance with the Windows Live Hotmail Terms of Use (TOU). It is a strict violation of the TOU for our members to send objectionable material of any kind or nature by using our service. To view our Terms of Use, visit the following Web site:

http://privacy2.msn.com/tou/en-us/default.aspx



We appreciate your continued support as we strive to provide you with the highest quality service available.


Sincerely,


Divino T.
Windows Live Hotmail Customer Support
 
#2
Google Team Re: United Kingdom / Will beneficiary

Hello,

Thank you for your report. Your email has been provided to the Gmail Abuse team.

To help us process your request as quickly as possible, we recommend
visiting the Gmail Privacy & Security topic at
https://mail.google.com/support/bin/topic.py?topic=12784

WHAT HAPPENS WHEN YOU REPORT ABUSE?

Your email has been provided to the Gmail Abuse team. Any additional
information that you provide through the forms in the Gmail Security
Center will be added to your original message, and will help us to more
efficiently process your request.

Google takes abuse situations very seriously -- your claim will be given
the highest priority. When submitting a claim through our Security Center,
please include as much information as possible, so that the Gmail Abuse
team can investigate thoroughly and work quickly to resolve your claim. As
appropriate, we may warn users or discontinue Gmail service for the
account(s) in question. For privacy and security reasons, we may not
reveal the final outcome of an abuse case to the person who reported it.
To read the Gmail Terms of Use, please visit
http://mail.google.com/gmail/help/terms_of_use.html.

If your issue is not related to abuse, you may want to visit our Help
Center at http://mail.google.com/support/, or by clicking 'Help' at the
top of any Gmail page.

We appreciate the urgent nature of your message, and thank you for your
cooperation.

Sincerely,

The Google Team
http://antifraudintl.org/showthread.php?p=62160#post62160
 
#3
Yahoo! UK & Ireland CCAT Re; western union office

Hello,

Thanks for writing to Yahoo! UKIE Customer Care.

Thank you for reporting this to Yahoo! It is prohibited to send unsolicited or 'spam' email from a Yahoo! Mail account as agreed by new users when accepting the Yahoo! Terms of Mail Service Agreement.

In this particular case, we have identified the account used to send
this email and have taken the appropriate action to prevent it from
being used again to send spam mail
.

In the future, if you receive an unwanted email message that appears to
originate from a Yahoo! Mail account, please forward the message with
full headers directly to us at uk-abuse@yahoo-inc.com.
abuse@yahoo.fr (I prefer this address as it works and the one they gave me did not work notified by postmaster)
For further information about this specific type of fraud, please see:

http://www.met.police.uk/fraudalert/419.htm

Regards,

Customer Care Abuse Team - Yahoo! UK & Ireland
http://antifraudintl.org/showthread.php?p=62179#post62179
 
Last edited:
#4
FedEx Re; REMINDER

http://antifraudintl.org/showthread.php?p=63291#post63291

----- Original Message -----
From: FedEx:
To:xxxxxxxxx
Sent: Thursday, May 14, 2009 2:03 PM
Subject: Re: Fw: REMINDER (ABUSE REPORT)


Thank you for contacting FedEx. We appreciate your taking the time to send
us this information.

Here are tips on how to recognize a fraudulent e-mail:
-- The e-mail asks for your personal information or a payment. FedEx does
not request personal information or payments via unsolicited mail or e-mail
for goods being shipped or held.
-- The e-mail claims to be from FedEx regarding a package that could not be
delivered. These e-mails ask you to open an attachment to obtain the
airbill or invoice for picking up the package. FedEx tracking updates for
undeliverable packages do not include attachments. The attachment
contained in this type of e-mail activates a virus. DO NOT OPEN the
attachment. Instead, delete the e-mail immediately.

Fraudulent e-mails are the unauthorized actions of third parties not
associated with FedEx. You can help us make your online experience with
FedEx safe and efficient by reporting suspicious e-mails.

The following types of e-mails will be routed to our fraudulent e-mail unit:
-- Unsolicited e-mails that claim to come from FedEx.
-- E-mails that include attachments.
-- E-mails requesting your personal information.
-- E-mails that request a payment.
-- E-mails that misuse the FedEx logo.

Please note that questions about rates, package tracking and other FedEx
service related questions submitted to abuse@fedex.com will not be reviewed
or receive a response. Please direct service related questions to
customerservice@fedex.com or FedEx Customer Service by calling
1.800.GoFedEx 1.800.463.3339.
 
#5
From Hotmail

from Microsoft Customer Support <WEBCS.WLHM.00.00.EN.SYK.MNL.AU.T01.SPT.00.EM@css.one.microsoft.com>
to Dick Box <e*d*i*t*>
date Wed, May 20, 2009 at 11:40 AM
subject RE: SRX1102398780ID - SPAM
mailed-by css.one.microsoft.com

May 20 (2 days ago)


Reply

Follow up message

Hello Dick,

Thank you for writing to Windows Live Hotmail Customer Support. This is Alexander and I am responding to your issue regarding the unsolicited e-mail you received. I fully understand the importance of this issue.

I have closed the euromilionsagency2009@hotmail.com account you reported in accordance with the Windows Live Hotmail Terms of Use (TOU). It is a strict violation of the TOU for our members to send objectionable or unwanted material of any kind or nature using our service.

You can view our rules and regulations at: http://privacy2.msn.com/tou/en-us/default.aspx

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for contacting Windows Live Hotmail.

Sincerely,

Alexander

Windows Live Hotmail Customer Support
 
#7
I have to say THANK YOU!!!

I talked to Master Yoda a couple of days ago... I just found strength to e-mail him part of the information I have about an scam that went VERY wrong to the victim and I witness all, I know he will review the info and he will get back to me...

Thank you all and specially to the management of this site.....

Master Yoda.... I will get you the rest of the info soon... (I hope...) and again, if I can help, just let me know....
 
#8
Yahoo mail

It's nice when they say thanks...
Hello,

Thank you for writing to Yahoo! Mail.

In this particular case, we have taken appropriate action against the
Yahoo! account in question that was reported for fraudulent activities,
as per our Terms of Service (TOS). For further details about the Yahoo!
TOS, you can visit:

http://docs.yahoo.com/info/terms/

Please know that Yahoo! is unable to disclose the action taken on
another user's account with a third party. We are not able to make
exceptions to this rule.

You may also visit the URL below for useful tools to combat spam:

http://antispam.yahoo.com/tools

Please let me know if you still need assistance so I may assist you
further.

Your patience during this process is greatly appreciated.

Thank you again for contacting Yahoo! Mail.

Regards,

Prince

Yahoo! Customer Care

61250018

For assistance with all Yahoo! services please visit:

http://help.yahoo.com/
 
#9
sympatico.ca


A nice note from a Canadian ISP, & a couple of useful addys & a website.
Greetings,

The situation you have brought to our attention has been investigated
and treated by a member of our staff. We have enforced our
AUP(Acceptable Use Policy) against the offending account.

Sympatico always enforces a strong anti-abuse policy; customers who
abuse the network risk having their service terminated. Should you
encounter any Internet Abuse originating within the Sympatico network,
please do not hesitate to contact us again at abuse@sympatico.ca.

Regards,


Dominic
Analyste en Sécurité Internet
Bell Gestion des Services Internet
http://securite.sympatico.ca
abuse@sympatico.ca / abuse@bellnexxia.net
 
#10
From Hotmail

Hello Dick,

Thank you for writing to Windows Live Hotmail Customer Support. This is Antonette and I understand your concern about the message you received. I recognize the inconvenience this has caused you.

Dick, I have closed the accounts, financialallinace2009@live.co.uk and financialallianceinvestment@live.com that you reported, in accordance with our Terms of Use (TOU).

To view our rules and regulations, visit the following Web site:

http://help.live.com/help.aspx?project=tou&amp;mkt=en-us

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for patience and understanding on this matter.

Sincerely,

Antonette C.

Windows Live Hotmail Customer Support
 
#11
Hotmail staff do it again!
Hello Customer,

Thank you for writing to Windows Live Hotmail Customer Support. My name is Chito and I am writing in response to your report of you having received a scam e-mail using mr.jamesbrownunit01@hotmail.co.uk as a reply to address. I know how annoying these messages can be.

I appreciate your bringing this matter to our attention. We have taken appropriate action against and closed the mr.jamesbrownunit01@hotmail.co.uk account, in accordance with the Windows Live Hotmail Terms of Use (TOU). It is a strict violation of the TOU for our members to send objectionable material of any kind or nature using our service.

To read our Terms of Use, please visit http://privacy2.msn.com/tou/en-us/default.aspx

Additional information about Windows Live Hotmail's anti-spam policy can be found at this site: http://privacy.microsoft.com/en-us/anti-spam.aspx

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for your vigilance.

Sincerely,

Chito M.
Windows Live Hotmail Customer Support
 
#12
Legal Action!

This is nice...
Dear Madam/Sir

Thank You for Your report.
According to our antispam policy this account has been administratively blocked.
Till than we will keep all the connection data that can be used while taking legal steps against the spammer.

--
best regards,
Rafal Biegun

Abuse Section Manager
o2.pl Ltd.
ul. Jutrzenki 177, 02-231 Warsaw, Poland
tel. +48 22 3988888
fax +48 22 3988099

----- Original Message ----- From: "dick h box" <xxxxx@xxxxxxx>
To: <abuse@msn.com>; <abuse@o2.pl>; <fraud.alert@met.police.uk>
Sent: Monday, June 29, 2009 4:17 AM
Subject: SCAM MAIL
I hope they mean it.
 

Garreg Ddu

Gweinyddwr
Staff member
#13
Webmasters and Administrators on other fora

We do get thanked by the Administrators/Moderators and webmasters on other fora and sites when we help them to detect and remove scammers stuff from their sites:

From: Ethan Feldman (ethan@longtailvideo.com)
To: ******.******@*********.com
Sent: Mon, 06 Jul 2009 16:36:27 -0400
Subject: Re: LongTail General Inquiry : Fraudster posting on your site

Hi Garreg Ddu,

Thank you, the post has been removed and their IP has been banned.

Best Regards,
-Ethan

Garreg Ddu wrote:
> Name: Garreg Ddu
> Link to Website: http://antifraudintl.org/index.php?page=home
>
> Message:
> The post at http://www.longtailvideo.com/support/forum/General-Chat/17103/For-Sale-Nokia-5800-XpressMusic-140 has been made by a known Nigerian criminal. The whole thing is a scam.
>
> Please check out the link http://antifraudintl.org/showthread.php?t=23330 which has more details.
>
> All of the posts everywhere on the web in this format are scams. We find, warn webmasters and remove dozens of them every month.
>
> Garreg Ddu ( SuperModerator at Anti-Fraud International = http://antifraudintl.org/member.php?u=840)

--
Ethan Feldman
AdSolution Manager
LongTail Video

JW Media Player | AdSolution | AddOns

AIM: emaxsaun
Skype: emaxsaun
Email: ethan@longtailvideo.com

www.longtailvideo.com
 
#14
Ugg!


uggip@uggaustralia.com
Many thanks for aiding in our efforts to raise awareness about counterfeiting of UGG(r) Australia products. Your report not only helps to educate others but also helps us to prevent the unfortunate illegal activity funded by sales of counterfeit product in addition to violations of human rights and environmental laws. We greatly appreciate you taking the time to report this website.
 
#15
This is a very important point to be mentioned when reporting these criminals.
Thank you, the post has been removed and their IP has been banned.
I know how fast these drips set up a new e mail. I do not know if the MSN folks can do so but a IP being blocked from establishing a new account would do wonders. Great job on putting the brakes on these snakes.
 

Sapphire's Strike

Administrator
Staff member
#16
Hello XX,


Thank you for writing to Windows Live Hotmail Customer Support. This is Gia and I am writing in response to your concern regarding the message you have received from r.pioneer@hotmail.com account. I recognize the importance of this issue and I apologize for the inconvenience this may have caused you.

I have closed the account you reported in accordance with the Hotmail Terms of Use (TOU). It is a strict violation of the TOU for our members to send objectionable material of any kind or nature using our service. You can view our rules and regulations at:

http://privacy2.msn.com/tou/en-us/default.aspx

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for contacting us.


Sincerely,


Gia C.
Windows Live Hotmail Customer Support
 
#17
Thank you

To all the hard-working, intelligent & organised people who administer this site 'Anti-Fraud International'. Well done & keep it up.

Scammers are the Scum of the Earth.
 
#18
In two days

Been a bit busy lately... got a few thank yous :)
Thank you so very much for responding back I really appreciated this and thanks aain for the heads up!

Sincerely,
Dedrick B
yes, i receive alot of letters lots of messages, they even call me at home asking to send the money and unlike me i have so that part i lost., but thanks for the forwarned.

simply d
LOL! Good lookin' out, but I was just takin' the piss out of that guy when I answered his email. My 12 year old was laughing his head off too. It's so obviously not real. Well... obvious to us anyway.

Cheers though!

MsM
Thank You When I replied I told them they was scammers and frauders and I thank you for inforing me ,I do thank you.
Chuck B
THANK YOU VERY MUCH FOR LETING ME KNOW MAY GOD BLESSED YOU AND YOUR FAMILY
 

Templar

Super Moderator
#19
from PublicDomainRegistry Abuse Desk <abuse@publicdomainregistry.com>
reply-to abuse@publicdomainregistry.com
to X
cc sales@sdelectronics.co.uk
date Sun, Jun 27, 2010 at 4:27 PM
subject [#188758]: Fraudulent Iniernet Webiste / Spoof - http://sdelectro.com

hide details 4:27 PM (16 hours ago)

Hello,

It was our pleasure assisting you, however do feel free to revert back to us in case any queries. Thank you once again for the above appreciation you showed towards our abuse team.

Regards,
PDR Abuse Desk
 
S

Silvana

Guest
#20
My account was closed received same kind of response from Microsoft

Hi my account was closed because of some hacker who was using my account to send junk,i have contacted the customer support and received an email from a mr Alfred T. from Windows Live Hotmail Abuse Team
I was asked to reply to his email with further information about the reason why i think it was closed etc but this is the address WEBCS.WLHM.00.00.EN.SYK.MNL.AU.T01.SPT.00.EM@css.one.microsoft.com
I get a response saying its failed to send.
Im desperate im trying to get my account back and i cant reach Microsoft in any human way.Can you help please?