United Kingdom

Discussion in 'Thank You!' started by Garreg Ddu, Nov 13, 2008.

  1. Garreg Ddu

    Garreg Ddu Gweinyddwr Staff Member

    Banks and similar institutions do appreciate the time and effort we put into the fight against fraud and scammers. Here is a nice reply with useful information from the UK Headquarters of HSBC Bank.

    From: "HSBC Phishing Report" <phishing@hsbc.com>
    Sent: Thursday, November 13, 2008 12:47 PM
    To: "Garreg Ddu" <********@******.***>
    Subject: Re: Fw: Important Update-(HSBC Bank Ownership Verification Alert) (KMM613126I31069L0KM)

    Thank you for reporting a suspicious email to HSBC.

    Although HSBC may send you emails from time to time, we never ask for your security information or your login details. We also never link from an email to a web page that asks for this information. If you receive an unsolicited email from HSBC, the chances are that it is a "Phishing" email...

    The key distinguishing features of such emails are:

    A request to the reader to log on to their banking service, via an embedded link
    A request for security information (typically not just random characters but the whole password, and card details as well...)

    Please be wary of all unsolicited emails. Millions of these messages are sent out every day, in the hope that someone somewhere will be fooled. The fact that you have forwarded this message to us suggests that they have not succeeded in fooling you! ;) :D - my smilies GD

    To keep our customers protected, HSBC takes an active part in shutting down the corresponding fraudulent website wherever it is in the world, and we then pass on appropriate information to local law enforcement officers. Being a truly global bank, HSBC is well placed to bring pressure on the appropriate authorities around the world in its efforts to keep you safe.

    There are various ways to protect yourself from such unwanted messages and specific advice is available on http://www.getsafeonline.org
    This is an automated, and hopefully, a helpful response. We will not be coming back to you further on this matter but thank you for taking the trouble to bring it to our attention.

    If your email was not in relation to suspicious emails please note that it will not be forwarded as, for our own protection, this address is not connected to our main banking systems. Please contact your local branch, or our telephone call centre on 08457 404404* for all routine banking queries. If you are an HSBC Bank plc customer, you can also contact us via the secure "My Messages" service, within Personal Internet Banking.

    *Textphone 1800 108457 125 563. Lines are open from 8am to 10pm every day (excluding Christmas Day, Boxing Day and New Year's Day). To ensure that we carry out your instructions accurately, to help us to continually improve our service and in the interests of security, we may monitor and/or record your telephone call with us.

    HSBC Bank plc

    Registered in England and Wales.
    Registered office: 8, Canada Square, London, England, E14 5HQ.
    For Company Register Number click here: http://www.hsbc.co.uk/1/2/registrationnumbers.
    Authorised and regulated by the Financial Services Authority.


    This E-mail is confidential.

    It may also be legally privileged. If you are not the addressee you
    may not copy, forward, disclose or use any part of it. If you have
    received this message in error, please delete it and all copies
    from your system and notify the sender immediately by return

    Internet communications cannot be guaranteed to be timely secure,
    error or virus-free. The sender does not accept liability for any
    errors or omissions.
  2. yullan

    yullan Member

    This comes from:

    Neil Faver
    De Montfort University
    The Gateway
    Leicester, LE1 9BH
    United Kingdom
    phone: +44 116 257 7167
    fax-no: +44 116 257 7169
    e-mail: nfaver@dmu.ac.uk

    He writes:

    A scammer had victimized a student at the above mentioned university by stealing her identity. I'm glad the problem was fixed and that she is now safe.
  3. Templar

    Templar Super Moderator


    from Eva Davies <eva@electroniczone.co.uk>
    to XX
    date Mon, Apr 5, 2010 at 6:26 PM
    subject Re: Fraudulent/Spoof Internet Website - electroniczoneltd.com

    hide details 6:26 PM (4 hours ago)


    Thank you so much for advising us of this fraudulent using our name and registered details. We note that the site is now offline, perhaps due to your diligence.

    Kind regards

    Eva Davies
    The Electronic Zone - Are you in It
  4. Karas

    Karas New Member

    garreg ddu

    thank you so much! to think i was gunna buy from btcelllimited i cant thank you enough he was pretty convincing at first but then i did my research lol. im glad i found that post im gald i found this site! thank you so much
  5. Garreg Ddu

    Garreg Ddu Gweinyddwr Staff Member

    Croeso = you're welcome in Welsh.

    And Diolch yn Fawr (= thank you very much) for your response and acknowledgement.

    If we save just one person from falling into a scam, then we are happy and our mission has succeeded.
  6. Karas

    Karas New Member

    now that i no hes a scammer im gunna play around with him tehehe
  7. Ben

    Ben Samurai

    welcome to AFI Karas ;)

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