DPD, UK

Sophie

Samurai
From: DPD`UK] <cfzlqajhl@telenet.be>
Subject: To schedule a new delivery, a shipping fee must be paid.
Date: 16 Dec 2020

Customer (Delivery) - ( We've missed you today )

Hello ,

Due to a lack of complete address information, we have been unable to deliver your parcel number : 551855516841827
We require additional details to attempt re-delivery of this parcel, as the address provided appears to be incomplete.
Please provide the complete information for this address to attempt redelivery.
Currently, your parcel is being stored in our local depot.
However, if action is not taken before 17 December, it will be returned to the original sender.
Please click here and schedule a new delivery date

Parcel Delivery during COVID-19
Answers to your questions here

Simply leave a signed note, attached to your front door, instructing our driver where your parcel should be left. He will take a photo of the signed note, along with a photo of where he has left your parcel as proof of delivery.

Your dpd driver is required to take a photo of the parcel at the point of delivery as a proof of delivery. The parcel sender is expecting a signature as proof of delivery, instead of a signature, our driver takes a photo of the parcel in the doorway to prove it was handed over. You do not need to be in the photo, so feel free to step back while the driver takes the photo.

Your driver is required to hand over the parcel at the point of delivery, unless we have your permission to leave the parcel somewhere safe. The parcel sender is expecting a signature as proof of delivery, instead of a signature, our driver takes a photo of the parcel in the doorway to prove it was handed over. If you dont want to open the door, you can ensure you still have your parcel delivered by posting a note to your front door instructing our driver where your parcel should be left.

Our drivers have all been trained to remain 2 metres apart from the doorstep. Here is an explanation of what we are doing to keep everyone safe with our contact free delivery.
 
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