Gary Taylor /Company conducts surveys...

Ted

Emeritus
Survey says!...you lose.

Received: from smtp21.orange.fr ([80.12.242.46]) France, French Republic...Originate, Rouen, France.


Hello,

Our company conducts surveys and evaluate other companies. We get hired to go to other peoples companies and act like customers in order to know how the staffs and personnel there handle company services in relation to their customers. Once we have a contract to do you would be directed to the company or outlet and you would be given the funds you need to do the job (either purchase things or require services) after which you would write a comment on the staffs activities and give a detailed record of your
experience. Examples of details you would forward to us are;

1) How long it took you to get services.
2) Smartness of the attendant.
3) Customer service professionalism.
4) Sometimes you might be required to upset the attendant to see how they react to clients when they get tensed (under pressure).

"When performance is measured and reported, service improves. When performance is measured, reported and shared with employees, service accelerates." Thus, we turn the information (you gave us) over to the company executives and they would carry out their own duties in improving there services.We are all familiar with the Four-P's of marketing: Product, Price, Promotion and Place - but maybe there is a Fifth-P.The Fifth-P … it is People.Recent research by Customer Perspectives™ has determined the importance
company representatives play in driving purchase intent. Most companies employ our assistance when people give complaints about their services or when they feel there is need for them to improve their customer service.

Your Identity would be kept confidential as the job states (secret shopper) you would be paid $100 for every survey you carry out bonus on your transportation allowance and funds would be given to you if you have to dine as part of the duty.
Your job will be to evaluate and comment on customer service in a wide variety of shops, stores, restaurant and services in your area. No commitment is made on this job and you would have flexible hours as it suits you. If you are interested do send in your:

(I)Your Full Name:
(II)Your Residential address:
City:
State:
Zip Code:
(III)Present work address:
(IV)Home and mobile Phone numbers:
(V)Email address:
(VI)Your Age and Current Occupation:
(VII)Your Gender:
So we can look at your distance from the locations which you have to put your service into, and your address would also be needed for your payments. We also implore you to send a scanned copy of any form of Identification for the processing of your application form and also for record purpose but if you cannot provide it presently then you can provide it later..

Thanks.

Hiring Manager.
Gary Taylor.
Customer Perspectivesâ„¢
 
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