Importing pets into the UK: What you should know

Not open for further replies.

Hua Mulan

Staff member
The import of pet animals into the United Kingdom is highly regulated by the PETS Travel Scheme and different conditions will apply, depending on the type of animal and origin country. Please refer to the following fact sheets for details;

Factsheet 1 - Introduction to the European Regulation on the movement of pet animals

Factsheet 3 - European Union countries - dogs & cats

Factsheet 4 - Non European Union countries - dogs & cats

Factsheet 5 - Ferrets

Factsheet 6 - Domestic rabbits and rodents

All animals being brought into the UK need to travel with an authorised transport company, on an authorised route. See below for further information;

UK contacts for further enquiries regarding the above mentioned;

PETS helpline

Telephone: +44 (0)870 241 1710 - Monday to Friday - 8am to 6pm UK time (closed Bank Holidays).

There is also a minicom/textphone number for the deaf and hard of hearing: 0845 300 1998

Fax: +44 (0) 1245 458749

Email: (please enclose your postal address and a day time telephone number)

Quarantine Section

Quarantine Section
Animal Health
Government Offices
Beeches Road

Telephone: +44 (0) 1245 358383
Fax: +44 (0) 1245 458749


Please include your postal address and a daytime telephone number.

Birds and monkeys will fall under different regulation. Please see below for details;

Hybrid animals and CITES

Certain hybrid animals may be subject to the provisions of the Convention on the International Trade in Endangered Species (CITES) and will require a CITES permit to enter the UK from third countries. A hybrid animal regulated under CITES is one that in its previous four generations has a parent the species of which is listed in Appendix I or II of CITES. For more information on CITES, please contact Defra’s Wildlife Species Conservation on Tel: 0117 372 8749 , Fax: 0117 372 8206 or email

It is the responsibility of the owner or person accompanying the animal to the UK to ensure that CITES requirements are met where appropriate. The enforcement of CITES and the checking of these permits is carried out by HM Revenue & Customs.
Not open for further replies.